Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.scoutvoice.ai/llms.txt

Use this file to discover all available pages before exploring further.

Scout not working as expected? Find your issue below.

Text doesn’t appear after dictating

You spoke and released the hotkey, but nothing was typed.
  1. Check your cursor placement — Make sure a text field is focused in the target app before dictating.
  2. Check permissions — On macOS, Scout needs Accessibility permission to paste text. See Permissions.
  3. Check your microphone — Open Settings → Audio and run a mic check. See Microphone Issues.
  4. Check your internet connection — Scout needs an active connection to stream audio to the speech engine.
  5. Try a different app — If it works in one app but not another, the target app may be blocking clipboard paste.

Hotkey doesn’t work

Pressing the dictation hotkey does nothing.
  1. Make sure Scout is running — Check for the Scout icon in your system tray (Windows) or menu bar (macOS).
  2. Check for conflicts — Another app may have claimed the same hotkey. Try changing your hotkey in Settings → Hotkeys.
  3. Restart Scout — Close and relaunch the app.
  4. macOS: Check Accessibility — Hotkey detection on macOS (including the Fn key) requires Accessibility permission. See Permissions.

Voice command didn’t fire

You said a command like “period” but Scout typed the word instead.
  1. Try speaking more clearly — Voice commands use normalized word matching, so speaking the command clearly helps.
  2. Check for boundary requirements — Commands like “number one” and “bullet point” require a natural boundary (start of speech, after a pause, or after another command). Saying “number one” mid-sentence is treated as regular text.
  3. Try the multi-word alias — Single-word commands like “pipe” or “arrow” can sometimes be missed. Try “pipe sign” or “arrow sign” instead.

Dictionary correction not applied

You added a word to your dictionary but it’s not being corrected.
  1. Check the spelling — Open Settings → Dictionary and verify the word is spelled correctly.
  2. Speak the word clearly — Fuzzy matching works within a threshold. If the speech engine’s output is too different from your dictionary entry, it won’t match.
  3. Short words are harder to match — Words under 3 characters aren’t eligible for fuzzy matching.
  4. Dictionary syncs automatically — New entries take effect on your next dictation session. No restart needed.

Quick phrase didn’t expand

You said a trigger phrase but it wasn’t replaced.
  1. Check the trigger — Open Settings → Quick Phrases and verify the trigger phrase is correct. Triggers must be at least 2 words.
  2. Say the trigger exactly — Quick phrases use exact normalized matching. The words must match — paraphrasing won’t work.
Triggers that exactly match a built-in voice command are rejected when you create them to prevent conflicts.

Network or connection errors

Scout shows a connection error or transcription stops mid-sentence.
  1. Check your internet — Scout needs a stable connection for real-time streaming.
  2. Check if the speech engine is down — Rare, but outages happen. Try again in a few minutes.
  3. Restart Scout — This resets the connection.
  4. Check your firewall — Scout needs outbound access on port 443. No special rules needed beyond standard web traffic.